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Deposit
A deposit of £100 is payable at the time of booking. The balance of payment is to be paid 8 weeks prior to arrival date. Bookings within 8 weeks of arrival date are payable in full at time of booking.
Cleaning
The property should be left clean and tidy on departure and we request that any damage/breakages be reported prior to departure (or a clearly written note left visible) in order that these can be rectified for our next incoming guests. In the unlikely event that the property is left in an inappropriate manner, an additional cleaning surcharge may be incurred. In certain circumstances damage and losses shall be charged in full.
Pets & Smoking
We regret that we are unable to accommodate pets and that all our guests do not smoke on the premises
Cancellations
If you require to cancel a reservation for any reason we would ask that you notify us immediately by phone (to be confirmed in writing within 5 days) or by e-mail. In the event of a cancellation we will make all reasonable effort to re-let the property. If we are able to re-let the property you will be reimbursed in full less initial deposit and less any reduction in rental rate required to re-let at short notice. If we are unable to re-let the property, cancellation costs will be as follows:
- More than 8 weeks before arrival date – deposit forfeited
- Less than 8 weeks before arrival date – 90% total rental cost
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